Live Translation listens to what is being said in your service, writes it out as captions in real time, and translates those captions into other languages. Guests read along on their own phones, or you put the captions on a screen.
It is used for two quite different things: making the service reachable for people who do not speak the language it is held in, and making it reachable for people who cannot hear it well.
What you need
- Clean audio. This matters more than everything else combined. A feed from your sound desk gives good captions; a laptop microphone at the back of a hall gives poor ones, and no amount of configuration fixes that.
- A computer running the console, connected to that audio and to the internet.
- A way for people to read along — their phones via a link or QR code, or a screen fed by the browser overlay.
- Translation hours on your account. Live Translation is a monthly block of hours, used up by the time a session runs, once for each translated language. Muted time is not counted. New churches get 6 hours to try during their first 14 days. See How pricing works.