Before your first translated service: the setup checklist

Who can run it, which computer and browser to use, the four Settings sections in order, and a weekday rehearsal.

For adminsFor staff3 min readLast reviewed October 9, 2026
On this page
  1. 1. Who can run it
  2. 2. The computer and browser
  3. 3. Settings → Languages
  4. 4. The audio input
  5. 5. Settings → Captions
  6. 6. Settings → Screens
  7. 7. Rehearse

Setting up takes about half an hour, once. Do it on a weekday with the real sound system — almost every first-Sunday failure is the audio not reaching the computer, and that is much easier to fix on a Tuesday.

1. Who can run it

By default the Owner, Admin, Pastor, Communications and Media roles can run Live Translation. Anyone else needs a custom role with Run Live Translation. Without it the Console shows View only: they can watch a session and copy the caption links, but not start or end one. See Built-in roles.

2. The computer and browser

  • Use the computer that receives your sound desk mix — ideally through a USB audio interface or a Dante channel. Avoid a laptop’s built-in microphone in a hall.
  • Use Chrome or Edge. Firefox cannot share a device’s audio.
  • Keep it plugged in, on a network cable if you can, and keep the Console’s browser tab open for the whole service. Captions are made in that tab.
  • Only one computer per venue captures the audio. A second computer opening the Console becomes a remote control for the first.

3. Settings → Languages

  1. Open Live Translation, then Settings. It opens on Languages.
  2. Under Which language is spoken at the front?, check the Main language is what will be said, and change it if not.
  3. Under Which languages should people be able to follow?, add the languages your congregation actually reads — up to 3.

4. The audio input

  1. On the Console, find Where does the sound come from?.
  2. Set Feed to Sound desk input.
  3. Under Device, pick the actual device carrying the mix. If the list is empty, click Allow access and allow the microphone. Do not pick the computer’s “default” entry — a default can change between services, so the Console asks for the real device.
  4. Speak, or play something through the desk, and check the Level meter says Speaking.

The audio input is remembered on this computer and browser; the language settings are remembered for the whole church.

5. Settings → Captions

Add the names and words your church says every week under Custom vocabulary. See Teach captions your names and words.

6. Settings → Screens

7. Rehearse

  1. Check the time left on the Console before you start.
  2. Press Go live.
  3. Open the guest link on a phone. It should go from Not live yet to Waiting for the first words to captions.
  4. Speak into the real microphones, through the real desk, and check every language and every screen.
  5. Press End session and confirm. The transcript appears under History.

On the day itself, follow Run a session from the console. If anything goes wrong, see Fix a Live Translation session that is not working.

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Still stuck?

support@synaicore.com · +1 (239) 313-0325 (also on Telegram and WhatsApp)